Last Updated: February 2026

At Blend Supply, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help. Please review our return policy below before initiating a return.

Return Window

You have 30 days from the date of delivery to initiate a return. Items must be unused, in their original packaging, and in the same condition you received them.

How to Initiate a Return

1. Contact our customer service team at orders@blendsupply.com to request a Return Merchandise Authorization (RMA) number.
2. Include your order number and reason for return in your request.
3. Once approved, you will receive an RMA number and return shipping instructions.
4. Securely package the item(s) and include the RMA number on the outside of the package.
5. Ship the return to the address provided in the return instructions.

Do not return items without an RMA number — unauthorized returns may be refused or delayed.

Non-Returnable Items

The following items cannot be returned:

• Opened or used chemical products (paints, solvents, cleaners, etc.)
• Custom or special-order items
• Hazardous materials once opened
• Items returned without original packaging
• Items showing signs of use, damage, or modification
• Items returned after the 30-day window

Refunds

Once we receive and inspect your return, we will notify you by email. If your return is approved, a refund will be issued to your original payment method within 10–14 business days.

Please note:

• Shipping costs are non-refundable unless the return is due to our error (wrong item sent, defective product).
• Return shipping costs are the responsibility of the customer unless the return is due to our error.
• If you received free shipping on your original order, the actual outbound shipping cost may be deducted from your refund.

Exchanges

We do not process direct exchanges. If you need a different item, please initiate a return for the original item and place a new order for the replacement.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 5 business days of delivery at orders@blendsupply.com. Please include:

• Your order number
• A description of the damage or defect
• Photos of the damaged item and packaging

We will arrange for a replacement or full refund at no additional cost to you, including return shipping.

Business Account Orders

Customers with Net 30 or contract pricing accounts should contact their dedicated account manager directly to initiate returns. Return terms may vary based on your account agreement.

Contact Us

If you have any questions about our return policy, please reach out: