Returns Policy

We strive to ensure that our customers are completely satisfied with our products and services. We happily accept returns up to 30 days after the product is shipped from our facility to the customer. We are unable to accept returns on any opened items, used items, clearance items, special orders, hazmat items or final sale items. If you wish to return a product please contact us at 817-529-7735 and obtain a Return Authorization Number.

All returns will be subject to a 20% Re-Stock Fee. All returns should be shipped to 4701 North Main St, Ft. Worth, TX, 76106 and must be properly packaged to prevent any damage to the merchandise. Items may also be returned in their original packaging.

The customer is responsible for all shipping cost on return items unless we have pre-arranged to take care of the shipping.

Credits will be issued to the original purchasing credit card within 15 days of receipt of the returned merchandise.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Most orders placed by 2:00 pm central time will ship the same day in many cases. We happily provide tracking numbers so you know when to expect your shipment.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We often offer free shipping with qualifying orders. To Receive FREE SHIPPING select "Free Shipping" as your Shipping Method during checkout.

   » Free shipping is not available on Oil, Hazardous Materials, Truck Freight Items or Sprecial Order Items.
   » Free Shipping only applies to orders over $200 that ship to one address within the 48 Contiguous States.
   » Additional Shipping Charges may apply for FPO, APO, and addresses outside the 48 Contiguous States.
   » We are unable to ship to PO Boxes. Additional charges will apply on all Truck Shipments requiring Lift Gate Service or Residential Delivery Service.